The Cotswolds Homeowners Association, Inc.
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Serving The Cotswold Community, Birmingham, Alabama

AT&T Complaints

2/27/2017

 
We understand that there are many complaints regarding how AT&T left the neighborhood following its upgrades....poor sod work, boxes left open with cables hanging out, damage to Charter cables (such that now Charter cables are unburied), and the "speedbumps" on our streets.  Unfortunately, the HOA has no control over AT&T or the quality of its utility work.  

On behalf of the residents, the HOA has submitted numerous notices to AT&T regarding the issues, and we have continued to send follow-up communications to AT&T over the last several months.  Some of the problems have been resolved, but many have not.

We need your help!  If you have a complaint regarding your yard or your street, please contact AT&T directly.  The more folks who let AT&T know about the issues around our neighborhood, the more likely AT&T will be to fix them. 

The Regional Director of AT&T is Terri Williams.  She has indicated that she is the go-person for these types of issues.  Her e-mail is [email protected].  Other involved parties are Mr. Pender, whose contact information is [email protected], Sammy Stevens, who can be contacted at [email protected], and Harry Fox, whose e-mail address is [email protected]. 

Additional contact information:
Stan - Delta Directional supervisor - 205-960-3912
​Danny Watkins - AT&T - 205-960-4935

Please feel free to contact them as much and as often as you deem necessary if you have complaints about anything in your yard or on your street.  Only with the vigilance of the entire neighborhood will these issues get resolved.  

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